Job Title: Billing Coordinator
We are seeking a skilled Billing Coordinator to join our team. The successful candidate will be responsible for providing accurate customer billing information and ensuring payments are processed accurately, efficiently and in a process-lead manner.
About the Role
* This is an exciting opportunity to work in a progressive role with long-term career development potential.
* The ideal candidate will have previous experience working within utilities environments, providing strong support to customers and building relationships across teams.
* You will prepare invoices and customer statements, investigate discrepancies, provide payment processing support, all while maintaining accuracy and efficiency.
Key Responsibilities:
* To provide timely preparation of bills for clients
* To assist in investigating client disputes relating to billing issues ,and resolve them promptly so as not avoid additional penalties or any legal issue arising from such dispute. You would be expected also help determine remedial actions where disputes may arise regarding invalid details on final bill sent out either prior by mail. Some errors cause low satisfaction rate among users who expect clear truthful outstanding amounts remaining due after initial prompt resolution attempt made via regular channels available before escalating further till resolved finally when agreed upon satisfactory solution proposed then implemented alike business rule set up all around company premises throughout day today!
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