We're, a growing healthtech startup providing digital medical certificates across Europe What makes this role unique?While you'll need to be fully available during Irish working hours (Mon-Fri), the actual workload is light - typically 1-2 hours of active work per day. Perfect if you're already working remotely in a flexible role or looking to supplement your income while staying available Your day-to-day: Responding to emails (2-hour SLA during working hours) Handling WhatsApp messages (instant response) Taking customer calls as they come in Managing live chat support (instant response)The volume isn't high, but availability is crucial - our patients need quick answers when they reach outWhat we're looking for: Native or C1+ English speaker Available Mon-Fri during Irish business hours Reliable internet connection & professional phone manner Empathetic communicator who can handle health-related queries Self-motivated & comfortable with low supervisionWhat we offer: €300/month 100% remote - work from anywhere Growth opportunities as we scale across Europe Be part of an exciting healthtech startup journeyImportant to note:This is a contract position without vacation days, ideal as supplementary income alongside other flexible work.Interested in being our patients' first point of contact? Let's chat