Core
Responsibilities
Front
of House Management
Greeting and assisting visitors
and clients upon arrival.
Managing visitor
forms and ensuring compliance with site security
requirements.
Coordinating with facilities and
reception teams for visitor access and exceptions.
Hospitality
Services
Organizing refreshments,
catering, and hospitality for meetings and
events.
Handling client entertainment budgets
and approvals.
Ensuring adherence to
hospitality policies, including ethical guidelines for gifts and
benefits.
Travel Arrangements
Booking flights,
accommodation, and ground transport for staff and
visitors.
Managing travel requests and
approvals, including budget tracking and cost
estimates.
Coordinating with line managers and
finance for expense authorization
Room Booking & Event
Coordination
Scheduling and preparing
meeting rooms or training spaces.
Ensuring
rooms are equipped for client or internal sessions (e.g., laptops,
systems access).
Liaising with facilities for
special requirements or
exceptions Skills &
Competencies
Strong
organizational and multitasking skills for handling bookings and
visitor logistics.
Excellent communication and
interpersonal skills for client-facing
interactions.
Familiarity with travel and
hospitality policies, including compliance and budget
management.
Ability to use reservation systems
and property management tools for efficient
scheduling.