Overview
At FNBO, our employees are the heart of our story—and we’re committed to their success. The Opportunity: Build partnerships with impact, work ahead of the curve, and connect customers to the brands they love. We are a loyalty customer-led institution that offers comprehensive credit card programs backed by a sophisticated infrastructure, with marketing and sales access across 20,000 point-of-sale locations, touching 100 million brand loyalists. We are looking for a Senior Account Executive to join our Partnership Division during a period of significant growth. You will build strategic partnerships that connect customers to the brands they love, drawing on our 165 years of experience.
The Senior Account Executive will lead a collaborative effort to deliver credit card program solutions to assigned partners with a portfolio of $500mm or greater. They will forge long-term relationships to help us meet and exceed profitability and growth goals for our partners, work with cross-enterprise teams to optimize opportunities, and provide subject matter expertise on portfolio performance, partner contracts, and industry trends.
Key Responsibilities
* Responsible for development, growth and retention of assigned brand portfolios; act as senior relationship consultant to meet and exceed business expectations.
* Coordinate and lead regular strategic in-person business updates for assigned partners.
* Drive the formation and analysis of profit & loss reports for assigned partners.
* Assist in business development support as needed and lead others on assigned teams to solve complex problems.
* Develop cost/benefit analyses to set strategic priorities that maximize growth, revenue, and partner satisfaction.
* Serve as a subject matter expert for assigned partner contracts and portfolios.
* Develop and maintain a deep understanding of industry trends impacting the businesses of assigned partners.
* Develop and manage budgets and forecasts for new account growth and marketing expenditures for assigned partners.
* Responsible for ideation, setting road maps, go-to-market strategies, product management, and product development for assigned partner programs.
* Accountable for contract management and ensure terms are accurately represented; collaborate with legal resources on complex contracting scenarios.
* Lead cross-functional collaboration to ensure delivery of all items aligned to partner strategy; proactively communicate with stakeholders on strategies, priorities, and industry best practices.
* Oversee internal partners to ensure day-to-day partner requests are responded to appropriately and expeditiously.
Required Qualifications
* Bachelor’s Degree in Business or equivalent working experience
* 10-15 years’ experience in the credit card industry or equivalent
* External client/relationship management experience (expectations, communications, negotiations, escalation, feedback, contract management, etc.)
* Strong P&L acumen and ability to drive cost/benefit analysis for strategic initiatives
* Detail oriented with excellent organizational and time management skills
* Ability to manage competing and complex priorities in a fast-paced environment
* Excellent verbal and written communication and presentation skills
* Ability to lead a cross-functional team
* Ability to network, develop and leverage relationships
* Unrestricted work authorization; no sponsorship required now or in the future
Compensation
Compensation range (base pay): $141,440.00 - $240,448.00. This role may have a specific starting pay within this range. Final compensation may vary based on experience, education, and skill level.
Work Environment
The role is remote with integration into the team via digital tools and regular communication. Remote work is available from listed states, with occasional travel for in-person meetings. Work location may change based on business needs.
Benefits
* Medical, Dental, Vision Insurance
* 401k with matching contributions
* Time Off Programs
* Health Savings Account (HSA)/Dependent Care
* Employee Banking
* Growth Opportunities
* Tuition Assistance
* Short-Term/Long-Term Disability Insurance
Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/
Equal Opportunity & Belonging
FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. We are committed to belonging and fostering a workplace where employees of all backgrounds feel valued and empowered to be their authentic selves.
Job number: R-20251174
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