We are currently recruiting part-time Deli Assistants for Mallow Plaza.Availability: Full-time from Monday to SundayObjective: To delight customers by exceeding their expectations on every visit.The Deli Assistant provides ongoing support to the Management Team to ensure every customer receives the best quality, service, and cleanliness each time they visit the store. The Deli Assistant must interact with customers, staff, and management in a friendly and efficient manner to achieve this result. It is the responsibility of the Deli Assistant to carry out his/her duties in compliance with the training received, and the standards set in the Employee Handbook. The purpose of the role is to serve all customer, regardless of what area they visit, in a friendly and welcoming fashion, going the extra mile to meet their needs in a clean and presentable environment. All roles require flexibility in preparing, cooking, serving, cleaning, and ensuring a great visit for every customer every time.CUSTOMER CARETo serve customers in a friendly and efficient manner providing an exceptional standard of customer care.To communicate with the customers in an effective and welcoming manner.To deal with customer complaints in a professional and pleasant way and refer to the store manager where appropriate.Ensure products are served to customers in line with Food Hygiene Requirements.Maintain knowledge of current in deli sales and promotions.Assist customer with queries regarding the deli products.OPERATIONAL & STORE PRESENTATIONEnsure Deli area and equipment is maintained to the required level of Hygiene ensuring cleaning is carried out as per food hygiene policy.To receive and check stock in line with company guidelinesEnsure product is stored in line with food hygiene policyEnsure product is displayed in line with food hygiene policy and merchandising policyTo rotate stock appropriately minimising wasteTo be vigilant at all times to prevent stock loss and wasteTo conduct stock takes as instructed by assistant store manager/store managerEnsure food hygiene practices are complied with in line with HACCP regulationsTo take care for your health & safety and that of your colleagues and customers and take action to reduce risks and hazardsFOOD SERVICECheck temperatures in the deli area ensuring they are compliant with HACCP regulationsMaintain HACCP records in line with store policiesMonitor Critical Control Points and ensure food is not open to contaminationComply with relevant controls around all foods including Fresh and Red MeatsGENERALAny other duties that may be assigned to you by the assistant store manager/store managerWORK ENVIRONMENT: Fast paced "non-stop" environment. Physically demanding at times due to certain requirements of the business with regards to the level of business, quality of staff, quantity of staff. Teamwork is essential to ensure the procedure runs smooth in all areas, and communication flows.Only candidates currently living in Ireland and holding a European Passport will be considered.If this sounds like you and you want to join the Supermac's - The Plaza family, then apply todayJob Types: Permanent, Full-timePay: From €13.50 per hourBenefits:Bike to work schemeEmployee assistance programEmployee discountFood allowanceOn-site parkingWellness programApplication question(s):Are you available to work any shift from Monday to Sunday?Experience:deli assistant : 1 year (preferred)Work authorisation:Ireland (required)Work Location: In person