Job Summary
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* Role Overview: An Airfreight Export Operator is responsible for coordinating the movement of airfreight shipments from point of customer booking to arrival at final destination and customer payment.
* Key Duties and Responsibilities: Provide high level customer service, liaise with airlines to secure best possible rate and transit time, label freight for export, process sales and purchase invoices, deal with queries relating to customer/creditor invoices, and issue quotations.
* Requirements: Minimum 2-5 years experience in a freight forwarding role, excellent communication skills, ability to multitask and attention to detail, and strong team player skills.
Work Environment and Skills
* The ideal candidate will have a background in airfreight operations, with a focus on providing exceptional customer service and ensuring smooth shipment logistics.
* Strong organizational and problem-solving skills are essential for this role.
* Able to work effectively in a fast-paced environment with multiple priorities and deadlines.
* Proficient in using computer software and systems to track and manage shipments.
Why You'll Thrive
* Opportunity to develop and improve airfreight services.
* Collaborative work environment that values teamwork and open communication.
* Chance to grow and learn within a dynamic organization.