Working Hours: Monday to Friday, 7am-3.30pm
Reporting To: Facilities Manager
Job Purpose:
The Service Attendant is required to assist in the management of the facilities function at a client site. He/She is responsible to ensure the general upkeep and appearance of each site is to the highest standard. He/She will work closely with the Facilities Manager and support the client.
Required Skills:
* Ability to complete physical tasks involving pushing, pulling and dragging
* Reliable and dependable
* Can accommodate an early start (7am daily)
* Ability to work on own initiative
* Adaptable and flexible manner
* Strong work ethic
Key Accountabilities:
1. Facilities function
* Providing facilities services and light maintenance support
* Assist in emergencies such as light leaks, spills etc.
* Assist with setting up of meeting rooms, office space etc.
* Make Facilities Manager aware of any gaps in service.
* Report any maintenance issues which you notice onsite to the Facilities Manager.
* Issuing permits to contractors and accompanying while on site, where necessary.
* Identify and report hazards and incidents.
* Assist in Health & Safety including bell tests, floor walks.
* Familiarisation with the Standard Operating Procedures (SOP’s) for the site
* Work as part of a team in delivering a high standard.
2. Customer Service
* Respond to facilities calls logged with the facilities helpdesk. Investigate the nature of the problems and seek a speedy resolution.
* Ensure a professional manner when dealing with clients and staff onsite.
* Dress code in line with company standards.
3. Setting up Meeting rooms
* Support the setup of meeting rooms in accordance with client request. This involves physical lifting, pulling and dragging of desk, chairs etc.
4. General Duties
* Respond in a timely manner to client requests.
* Flexible to complete a wide range of office services tasks
* Maintaining in-house documentation/reports, as applicable for site
We are an equal opportunities employer.
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