EHR Medication Management Team Lead Location: Dublin / Kildare / Kilkenny / Waterford Job type: Specified Purpose Overview of role: The Medication Management Team Lead will play a pivotal role in supporting the Cram Electronic Health Record (EHR) implementation across UPMC Ireland. You will report to the EHR Clinical Stream Lead. This position ensures that all components of the medications management functions are accurately designed, tested, and transitioned into the new EHR environment to support patient safety, clinical excellence, regulatory compliance, accurate financial management, and financial sustainability. This role provides strategic and tactical leadership for the Medication Management workstream, ensuring alignment with clinical operations, financial systems, and overall programme goals. The individual will act as a subject matter expert (SME) in Medication Management and ERP-EHR integration to ensure a smooth, efficient, and sustainable transformation of Medication Management functions. This is an ideal opportunity for a medication management expert who understands the intersections of Medication Management, clinical operations, and health IT systems. Primary Duties and Responsibilities: General Accountabilities You will have responsibility for delivering the Medication Management workstream within UPMC Ireland. You will implement the programme within the project scope and governance, including identification of your workstream's stakeholders. You will establish your project team and allocate responsibilities. You will collaborate with the other business, clinical and technical workstream leads where required. For the workflows to be deployed, you will be responsible for the end-user experience, the Medication Management modules, milestone tracking, and reporting workstream status and issues, risks and benefits. You will lead the decision-making process towards the resolution of issues impacting your workstream alongside the Clinical Stream Lead. Team Leadership & Stakeholder Engagement: Serve as the primary liaison to Medication Management stakeholders, ensuring system design meets Medication Management documentation and workflow needs. Lead Medication Management engagement sessions, adoption planning, and go-live readiness efforts. Recommend policy changes and process improvements related to Medication Management's use of the system to drive and realise efficiencies and improve outcomes. Coordinate a cross-functional Medication Management implementation team, including clinical and non-clinical stakeholders, during the transition. Facilitate regular workgroup meetings, track milestones, document decisions, and escalate risks. Act as a liaison between Medication Management stakeholders and the EHR implementation team. Support development of Medication Management training materials and assist with education for all relevant end-users. Provide hands-on support during go-live and stabilisation phases, ensuring continuity of Medication Management operations and rapid issue resolution. Collaborate with the training team to ensure all relevant users are adequately trained on Medication Management workflows within Meditech and associated applications. Support the planning and delivery of handover training to the future EHR BAU team members. Collaborate with Medication Management governance to support ongoing optimization and training needs. Workflow & System Design: Act as the subject matter expert (SME) for Medication Management-related functions in MEDITECH including CPOE, order sets, formulary management, procurement and inventory management, medication reconciliation, medication clinical pharmacy, dispensing, administration (eMAR) Collaborate with MEDITECH analysts and operational leaders to design and validate Medication Management workflows within MEDITECH Expanse. Review system functionality related to Medication Management functions. Ensure operational workflows are aligned with best practice in pharmaceutical care and medication management and support compliance with all relevant legal, regulatory, and professional standards. Ensure operational workflows translate effectively into financial processes such as charge capture, revenue recognition, cost allocation, and claims reconciliation. Support the integration of medication management workflows with financial processes to ensure financial integrity and optimised workflows alongside financial policy and compliance requirements. Collaborate with revenue cycle, clinical and technical teams to support end-to-end financial integrity across modules. Implementation Support, Data Validation & Testing: Oversee medication management system configuration, data migration, validation and integration with existing or planned enterprise platforms where applicable. Lead testing activities for Medication Management modules, including integrated and user acceptance testing (UAT). Identify and troubleshoot issues in collaboration with IT, Medication Management, and clinical and non-clinical stakeholders. Ensure Medication Management modules are integrated with other financial systems (e.g., ERP, Claimsure) to support seamless service delivery and documentation. Validate statutory, management and operational reporting requirement delivery for Medication Management functions. Facilitate standards development processes and actively engage clinical SMEs in design and optimization discussions. Support go-live readiness and stabilization efforts, including real-time issue resolution and workflow adjustments. Support the identification of appropriate hardware solutions to Medication Management users in their operational settings. Documentation & Governance: Maintain accurate and up-to-date project documentation, including current state/future state maps, risk/issue logs, decision registers, benefits registers, and change logs. Support governance processes by preparing materials for the Business Design Forum and senior management meetings. Define and track key performance indicators (KPIs) for Medication Management readiness, adoption, and post-go-live performance. Assist in documenting lessons learned and continuous improvement initiatives. Ensure compliance with statutory and regulatory requirements related to Medication Management, clinical excellence, patient safety and digital health. Qualifications & Experience: Required: Bachelor of Science in Pharmacy (BScPharm), Master of Pharmacy (MPharm) or equivalent Registered Pharmacist with the Pharmaceutical Society of Ireland (PSI) or be entitled to be so registered. Minimum 3 years of hospital pharmacy experience, including direct involvement in medication-use processes. Minimum 2 years of experience supporting or leading system implementations (preferably MEDITECH or similar ERP/EHR platforms). Good knowledge of pharmaceutical care and medication management models of service delivery. In depth knowledge of Pharmacy law and professional and regulatory standards. In-depth knowledge of healthcare finance models, and compliance standards. Strong project coordination, stakeholder engagement, and change management skills. Strong analytical thinking, problem-solving, and interpersonal skills with the ability to work across clinical and operational teams. Preferred: Experience with MEDITECH Medication Management modules or other equivalent major EHR systems (e.g., Epic, Oracle Health). A further qualification such as a post-graduate diploma or MSc in Clinical Pharmacy. Completion of a hospital pharmacy residency (e.g., hospital, clinical, informatics) or equivalent post-graduate training. Familiarity with regulatory and safety standards, Experience with clinical decision support, medication analytics, and formulary management tools. Knowledge of clinical decision support, change management methodologies (e.g., Prosci, ADKAR), and regulatory requirements (e.g., documentation standards, medication safety protocols). Equal Opportunity Statement and Benefits UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues. Compensation - Competitive pay for the work employees do - base pay, performance related pay and premium pay where applicable. Benefits - Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66. Performance and Recognition - Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme. Work-Life Balance - Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments. Development and Career Opportunities - Opportunities for each employee to reach their career goals through continued learning and/or advancement. About UPMC UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that's close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division - an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world. In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC's operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny. Skills: Medication Management Pharmacist EHR