My client is seeking to appoint an experienced Credit Controller on a permanent basis.
Candidates will need to have a minimum of 2-3 years' experience in a similar role.
A good working knowledge of Excel is required.
Key Responsibilities:
Maintain and manage ledgers recording customer debts, communications, queries, and outcomes.
Ensure timely cash collections and proper recording of customer debt.
Resolve and negotiate debt cases with both internal and external customers.
Administer customer account details and case notes accurately.
Collaborate with necessary operational teams to ensure effective resolution of customer debts.
Handle payment disputes and work closely with collections and credit control teams.
Manage the volume and value of unallocated cash to maintain sustainable levels and minimize bad debt.
Perform cash allocation and account reconciliation as needed.
Work to KPI's
Contacting customer via phone / Email to secure payment.
The Person
Key Skills:
Comfortable dealing with customers on the Phone.
Minimum of 2/3 years' experience in credit control or relevant financial role.
Strong verbal, negotiation, and written communication skills.
Proficiency in Microsoft Office applications.
Demonstrated ability to provide excellent customer service.
Can work independently or within a team.
For more information on this role, please contact Damian Ryan.
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