Business Operations Expert
We are seeking an experienced Business Operations Expert to join our team. This role will support senior leadership in driving business performance, operational efficiency, and internal communications.
Key Responsibilities:
* Monitor performance metrics and product adoption with major area leaders.
* Develop and manage KPIs and scorecards across teams.
* Analyse data trends and support plans to address customer risks and low adoption.
* Oversee headcount and budget planning in collaboration with finance.
* Prepare leadership for key meetings and ensure consistent reporting and cadences.
* Coordinate strategy and planning sessions.
* Drive internal communications strategy aligned with company culture and priorities.
* Foster a collaborative, fun, and performance-driven team culture.
* Support leadership participation in internal events and digital engagement.
Requirements:
* Experience with AI integration in business processes.
* Strong background in operations or program management (preferably in consulting/professional services).
* Skilled in stakeholder management, communications, and adaptability.
Relevant Skills:
* Operations Management
* Program Management
* Stakeholder Management
* Communications
* Adaptability