Helpdesk Analyst Job Description:
This role involves providing technical support to internal customers, ensuring they have access to reliable IT systems. As a Helpdesk Analyst, you will be responsible for resolving hardware and software issues, as well as providing guidance on best practices for IT usage.
* Main Tasks:
o Desktop support for company devices.
o Administrative task assistance.
o Customer support and issue resolution.
o Document organization and filing.
o Project and daily activity support.
Requirements:
* Necessary Skills:
o Strong analytical and problem-solving skills.
o Effective communication and interpersonal skills.
o Organizational and time management skills.
o Basic computer knowledge and proficiency.
What We Offer:
* Competitive compensation package.
* Ongoing training and development opportunities.
* Collaborative and supportive work environment.