Program Strategist Role:
The Program Strategist plays a pivotal part in driving the development and execution of effective strategies to support customer success.
About this Position:
* This role focuses on developing strong relationships with customers, directly impacting workplace culture at leading organizations.
* You will have a direct line-of-sight between your work and the success of our business and our customers' programs.
* The opportunity to improve the work experience for millions of people globally is a significant aspect of this position.
* Collaboration with industry-leading strategists on employee recognition and engagement is also a key aspect of this role.
* A defined growth path reflects an increasing span of influence and higher-profile projects.
Your Key Responsibilities:
* Develop and execute effective program strategies to support customer success.
* Identify opportunities to drive customer adoption and share professional insights.
* Produce concise communication pieces in Word and PowerPoint format.
* Demonstrate excellent presentation skills with a positive, professional, and engaging style.
* Stay up-to-date with technology trends affecting customers' systems and their broader impact on businesses.
* Develop a deep understanding of HR concepts and best practices.
Requirements and Qualifications:
* Proven experience in one or more HR-related disciplines, including talent management, total rewards, employee engagement, employee communications, or organizational development.
* Track record as an internal or external go-to resource for leaders relative to strategic workplace topics.
* Proven experience successfully managing projects in sophisticated, complex business environments.