Senior Site Manager, Field Service Operations Ireland Applied Materials is seeking a seasoned leader to manage the Field Service organisation at our Ireland customer site, located in Leixlip, Co.
Kildare. This high-impact role oversees a team of 200+ engineers with approx.
8 direct reports, driving operational excellence, customer satisfaction, and business growth.
Reporting to the European Regional Manager, you will shape strategy, lead execution, and ensure Applied remains the preferred partner for our customers.
Key Responsibilities Lead Site Operations: Manage all activities for the Ireland customer site, including people leadership, customer engagement, P&L, and budget.
Drive Safety & Quality: Embed a culture of safety, quality, and continuous improvement across onboarding, training, and operations.
Grow the Business: Expand market share, support system sales, and implement engagement models to manage the business as one profitable unit.
Develop Leadership: Build an inclusive, high-performing organisation with strong team leads and a pipeline of future leaders.
Strengthen Partnerships: Foster transparent relationships with customer Fab executive leadership and ensure alignment for installs, ramps, and ongoing collaboration.
Enable Continuous Improvement: Promote KPI ownership, leverage analytics tools, and drive digital transformation toward long-term goals.
Deliver Financial Results: Achieve revenue growth and margin improvement through strategic planning and cost optimisation.
Youll need: Extensive experience within Field Service Operations Proven ability to lead large, complex teams (200+ employees) and manage multiple layers of leadership.
Strong track record in P&L management, budgeting, and driving operational excellence.
Experience building and maintaining strategic partnerships with key customer executives.
Ability to implement process improvements and lead digital transformation initiatives.
Exceptional ability to influence cross-functional teams and engage stakeholders at all levels.
Commitment to fostering a culture of safety, quality, and compliance.
Preferred Qualifications Bachelors or Masters degree in Engineering, Business, or related field.
7+ years of experience in field service operations.
Experience in semiconductor industry or similar industry is desirable.
Skills: Site Operations Leadership Team Management Customer Relationship Process Improvement Continuous Improvement Budget Management Benefits: Vehicle Allowance Laptop Mobile Phone Pension Fund Medical Aid / Health Care Performance Bonus