Accessibility Specialist
In this role, you will be responsible for ensuring digital services meet accessibility standards. You will assess compliance of websites, mobile apps, and information provision against harmonised accessibility standards.
* Monitor digital services websites, mobile apps, electronic information, and support offerings against required accessibility standards.
* Coordinate and manage specialist accessibility monitoring providers.
* Analyse monitoring data, identify compliance gaps, and provide actionable recommendations.
* Advise on potential non-compliance, and filter or triage complaints submitted by consumers or intermediaries.
* Evaluate provider submissions claiming fundamental alteration or disproportionate burden and assess their technical defensibility.
* Promote implementation through engagement with regulators, standardisation bodies, and public forums (nationally and in Europe).
* Build understanding of real-world accessibility needs via liaison with disability organisations and affected user communities.
* Participate in relevant standards committees or working groups at national and European levels.
* Lead stakeholder engagement efforts coordinating across internal teams, providers, and external bodies.
* Honours degree or equivalent in law, science, technology, engineering, business, or related discipline or substantial equivalent experience.
* Experience engaging at national or international level in digital infrastructure, regulation, or a comparable field.
* Strong stakeholder management skills, especially in regulatory or accessibility settings.
* Analytical capability able to interpret technical findings, articulate insights, and form policy or compliance positions.
* Experience advising senior leaders or drafting briefings on complex engagement topics.
* Solid knowledge of accessibility principles or regulation.
* Experience participating in multi-stakeholder working groups or committees.
This is an excellent opportunity to work in a dynamic environment and contribute to the development of accessibility standards. If you have a strong background in accessibility and regulation, we encourage you to apply.