Job Title
A highly skilled and experienced leader is required to deliver exceptional guest experiences at a world-renowned tourist attraction.
About the Role
This exciting opportunity involves leading frontline experience teams, bringing the story of the iconic brewery to life. You will be responsible for ensuring every guest interaction reflects excellence, warmth, and authenticity while driving operational performance, engagement, and continuous improvement.
Key Responsibilities:
* Provide shift leadership during peak periods to complement our team's efforts.
* Floor management: Ensure all floors are staffed and managed to meet legislative requirements including reasonable supervision of staff and customers, as well as ensuring the health and safety of all staff and guests on shift.
* Lead by example: Act as a visible leader on the floor setting the tone for hospitality storytelling service excellence.
Frequently Asked Questions:
We are looking for someone with strong people management skills who has 5+ years' experience in managing large teams with high attention to detail. Your ability to thrive in fast-paced environments will serve you well here where over 1.7 million visitors annually rely on us for an unforgettable experience.