Territory Sales Manager/TCS Engineer - Northern Ireland & ROI
Join Lyreco UK and Ireland as a Territory Sales Manager/TCS Engineer - Northern Ireland & ROI.
Location: Northern Ireland & ROI
Contract Type: Permanent, Full Time
Hours: Monday - Friday, 36.25 hours/week
Role Overview
As a Territory Sales Manager / TCS Engineer, you will manage existing accounts, promote our janitorial products, and handle the installation, service, and maintenance of dispensing and dosing equipment.
Key Responsibilities
Territory Sales Manager
* Identify janitorial business opportunities.
* Report on sales results weekly, monthly, quarterly, and annually.
* Assess customer needs and recommend product solutions.
* Collaborate with sales and internal teams to achieve goals.
* Address customer inquiries regarding features, pricing, and services.
* Cross-sell additional service products when appropriate.
TCS Engineer
* Install, commission, maintain, and repair dispensing and dosing equipment.
* Assemble and unpack equipment, perform servicing and maintenance.
* Conduct quality assurance checks and verify equipment operation.
* Diagnose faults, troubleshoot, and organize repairs.
* Prepare quotes for parts, manage parts inventory, and ensure proper documentation.
* Return unused parts and complete electronic job sheets.
* Maintain communication with the Technical Customer Services Team.
* Manage van stock levels.
Skills, Knowledge & Experience
* Proficient in MS Office.
* Experience working with electrical systems and basic plumbing.
* 2-5 years in dispensing or dosing equipment engineering preferred.
* Full UK driving license.
* Strong communication, organizational, and customer service skills.
* Ability to work independently and as part of a team.
Benefits
* 23 days annual leave plus statutory holidays.
* Pension & Life Assurance Scheme.
* Commission Scheme.
* Private medical insurance, including online GP and wellbeing app.
* Cycle to Work Scheme, retail and eye care vouchers.
* Community volunteering days.
* Career development opportunities.
* Long Service Awards and career breaks after 3 years.
Note: Employment is provisional pending right to work in the UK, driver's license, and background checks.
Lyreco UK and Ireland values diversity and inclusion and is committed to staff wellbeing and environmental sustainability.
This role supports the Zenith Engineering function.
Additional Details
* Seniority Level: Mid-Senior level
* Employment Type: Full-time
* Job Function: Sales and Business Development
* Industries: Retail Office Equipment
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