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Overview
The role is based in Limerick and involves driving sales, managing customer relationships, and delivering high-quality service in a fast-paced environment.
Responsibilities
* Collaborate with the team manager on call flows and call volume management.
* Handle web enquiries and client questions, successfully closing sales across a broad range of products.
* Guide customers through the sales journey, clearly communicating product benefits and cover options.
* Make outbound calls to prospective customers to promote products, provide advice, and close sales.
* Support the team manager in executing targeted campaigns to boost sales.
* Build strong, trust-based relationships with customers by anticipating their needs and meeting commitments.
Qualifications and Requirements
* Preferably have a strong background in sales or customer service.
* Minimum of 1 year's relevant insurance experience.
* Compliance with Central Bank Minimum Competency Requirements, APA (Personal General Insurance) qualification at minimum, with willingness to pursue further certifications.
* Enthusiastic and adaptable to change; able to thrive in a fast-paced and ever-changing environment.
* Strong IT skills; knowledge of Relay/Applied is an advantage.
Personal and Professional Qualities
* Positive, can-do attitude with openness to rapid changes as the company evolves digitally.
* Ability to prioritise workloads effectively and adapt to unexpected challenges.
* Highly organised with strong time and resource management skills.
* Committed to continuous professional development.
* Sales-driven and energized by a fast-paced sales environment.
* Customer-focused, always putting the customer first in line with company culture.
* Demonstrates strong product and technical knowledge, with eagerness to become a product expert.
Skills
* Time Management
* Communication
* Team Work
* Drive
Benefits
* Benefits included
Employment Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Marketing Services
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