Position Title: Director of Sales Reporting to: General ManagerLocation: Clayton Hotel Liffey ValleyKey Duties and ResponsibilitiesBuild and inspire a dynamic sales team, motivating and empowering them to achieve and exceed sales targets.Building and maintaining strong relationships with key clients and stakeholders, ensuring a high level of customer satisfaction and loyalty.Lead the hotel strategy in the planning and forecasting of owned business segments.Support & adopt a culture of lead generation across the hotel.Represent the hotel at sales team meetings, internal & external customer led events as appropriate.Adoption of all available tools to support efficient ways of working including CRM, BI Tool, Market Intelligence Tools and Solver.Customer Facing- Owned SegmentsDevelop and nurture relationships for the hotel with key national & global clients through ongoing account management.Strategic approach for key segments of owned segments and identify opportunities to drive revenue and reduce costs.To participate fully in all sales activities including telesales, sales calls, corporate entertaining, fam trips, social events, and overseas sales trips, as necessary.Identification and management of new opportunities in your market in line with hotel strategy and across the wider Dalata portfolio.Collaborate with Account Management Team to nurture existing, and secure new opportunities following the Dalata sales process.Planning & ForecastingCollaborate with General Manager & Revenue Manager on rate strategy, budget planning, forecasting for owned segments including meetings and events. Identifying & analysing opportunities to ensure they fit with the hotel business strategy.Undertake monthly corporate tracking of corporate accounts in the hotels to monitor production and more importantly to identify any decreases and take necessary action to remedy.Analysis of GDS production reports & market intelligence information to develop this business channel for the hotel.Timely production of monthly & ad hoc reports.Write quarterly activity plans to create focus for the hotel team and adapt activity to support business needs.Team ManagementRegular engagement with team on their performanceMentor and coach hotel sales and M&E teams and develop talent pipelineEnsure Sales team resources are appropriately distributed across the area to meet the demands of the businessRepresent the sales team at agreed internal meetingsRequirements:Minimum 3years’ experience working as an Assistant Director of Sales/Sales ManagerStrong leadership skills & experience of managing a teamEffective communicatorBe commercially aware with strong analytical skills, beable to understand key business indicators and competitive trendsExcellent organisation and planning skillsSales focused and results drivenKnowledge of the Dublin market essential
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