The Mills Inn is a renowned family-run gastro pub, restaurant, and accommodation nestled on the Cork to Kerry route. Known for our warm hospitality and award-winning food, we are looking for a confident and experienced Duty Manager to help lead our team and deliver exceptional guest experiences.
Role Overview
As Duty Manager, you will play a key role in the daily running of the business, working closely with both front-of-house and kitchen teams to maintain high service standards, manage staff, and ensure smooth operations during your shift.
Key Responsibilities
* Oversee daily operations and lead the team during service.
* Ensure the highest standards of customer service are consistently delivered.
* Manage staff rotas, delegate tasks, and support team members during busy periods.
* Handle guest queries and complaints professionally and efficiently.
* Support stock control and ordering processes.
* Assist with opening and closing procedures, including cash handling and securing the premises.
* Ensure health & safety, hygiene, and licensing compliance at all times.
Requirements
* 2+ years of experience in a supervisory or duty management role within hospitality.
* Strong leadership and people management skills.
* Excellent communication and organisational abilities.
* A hands-on approach and willingness to work across all departments.
* Flexibility to work evenings, weekends, and public holidays as required.
* Full driving licence or live within a commutable distance to Ballyvourney.
What We Offer
* Competitive salary based on experience.
* Full-time flexible hours with opportunity for overtime.
* Supportive, friendly work environment in a long-standing establishment.
* Opportunity to grow within the business and take on further responsibility.
Job Type: Full-time
Pay: €32,000.00-€38,000.00 per year
Benefits:
* Employee discount
* On-site parking
Ability to commute/relocate:
* Ballyvourney Cork, CO. Cork: reliably commute or plan to relocate before starting work (required)
Experience:
* Restaurant management: 2 years (required)
Licence/Certification:
* Driving Licence (required)
Work authorisation:
* Ireland (required)
Work Location: In person