Role Title:Account Director Government SalesBusiness Area:E&G - JLAbout This Role:ObjectivesTo assist and support in delivering the budgeted revenue for the accounts within the assigned account base.Central point of responsibility for the coordination for all eirevo activities in the assigned account base on a peer selling basisWork with customer and operational teams to align the delivery of services and the eir evo Business relationship with the strategic needs of the customer.Continually work to augment the revenue stream, maximising the financial return from these customers. Ensure that a holistic pipeline is developed within the customer baseDevelop new business and revenue opportunities within the assigned baseManaging the peer level relationship between the customers and eir evoWork with customer operational managers to align the delivery of services and the eir evo relationship with the strategic needs of the customer.Inform the customer of new corporate capabilities and developments within eir evo's organisation and develop and propose new ideas that will provide on-going benefit.Manage the correct level relationship with the wider partner environment as it relates to the customer base as well as relevant 3rd party providers.Work within overall delivery team to ensure eir evo fulfils all of its obligations under customer agreements.Work with the governance teams to establish, manage and meet all commitments, requirements and expectations.Plan and coordinate administrative procedures and systems and devise ways to streamline processes.Managing costs to ensure P&L margin is maximised.Expectations From The Role:Key TasksTo act as the central point of responsibility for the coordination for all eir evo activities in the assigned account base on a peer level basis.To work closely with the eir evo Presales, Service Management and Operations teams to both ensure a comprehensive customer experience through all contractsTo proactivity work with third parties for all contract renewalsTo support in protecting and defending our core revenueTo support in delivering and exceeding revenue, mobile, ICT and cash collection targetsTo assist and support on pipeline management and weekly sales reportingTo understand the customers' short, medium and long-term business drivers and strategic requirements to enable eir evo to align our solutions and offerings to provide maximum valuePromote the eir evo 'brand' by exceeding customer expectation and ensuring high levels of customer satisfaction.To confidently and assertively protect eir evo revenues with innovative solutions leveraging internal resources and expertise to maximise our return.To ensure all forecasting and financial management is accurate and reflects the reality of the business with the customer.Key Performance IndicatorsStrategic nature of eir evo relationship with customer(s)Customer identification of eir evo as a key partner, playing a critical enabling role for their evo businessSales Performance against revenue, mobile, ICT and cash collection targetsEffectiveness of wider eir evo virtual team in delivering service to the customer(s)Opportunity Pipeline measured by quantity, quality, accuracy and velocityDefence of core eir evo revenue and contractsGrowth of opportunities and revenue through use of innovative and new product/service offeringsConsistent Customer contact and execution of agreed account strategies.Requirements For A Successful Application:Skills RequiredExperience in managing large Government customersKnowledge of Government Frameworks and how they workProven background in sales and support, ideally within Telecoms/lCT with a proven track record of sales of large accounts over at least 10 yearsWorks on own initiative and is continually looking at ways to improve performance of the account teamComfortable and challenged working within a large organisation and able to build effective relationships with external customers and internal stakeholdersDemonstrable understanding of more complex solution sales with combined products and services and selling to larger organisations.Extremely well organised with strong planning and reporting skills and ability to coordinate complex account relationships at senior decision-maker levelCompetency ProfileBusiness CompetenciesStrategic Focus (5)Results Focus (5)Customer Focus (4)Innovation (4)Knowledge of Government procurement operates(5)People CompetenciesOral and Written Communication (5)Interpersonal Skills (5)Influence and Winning Commitment (5)Others:Reporting to;Head of Government SalesTerms of AppointmentPersonal Terms Contract