Job Description
We are seeking a skilled IT professional to join our team as an Tech Support Specialist. As part of this role, you will be responsible for providing technical assistance and support to customers across Dublin. This will involve troubleshooting hardware and software issues, installing new systems and applications, and ensuring business continuity.
Key Responsibilities:
* Prioritise, manage and respond to helpdesk calls in a timely manner logged on the help desk system;
* Establish good working relationships with customers;