Spa Therapist Job Description
We are currently recruiting a skilled Spa Therapist to join our award-winning spa team at Ashford Castle, Ireland's top hotel destination. Our luxurious spa has earned the title of 'Ireland's Best Hotel Spa' for eight consecutive years at the World Spa Awards and proudly holds the distinction of being Ireland's first Forbes Five-Star Spa.
Ashford Castle is an 800-year-old castle widely recognized as Ireland's top hotel destination, once home to the Guinness family. We offer exquisite interiors, delicious cuisine, a wealth of unique activities, and a state-of-the-art spa. Our team passionately cares about each and every guest experience, ensuring exceptional service standards are maintained.
Key Responsibilities:
* Provide exceptional personal care and attention to guests in line with five-star expectations.
* Handle all customer interactions, including inquiries, bookings, and more, in a professional and courteous manner.
* Monitor the spa facility to ensure it remains safe, well-maintained, and hygienic at all times.
* Offer knowledgeable advice to guests regarding beauty products and brands available onsite.
Required Skills and Qualifications:
* Hold an ITEC, CIBTAC, CIDESCO qualification, or an equivalent credential in body and beauty therapy and massage.
* Prior experience working in a hotel spa, preferably in a five-star hotel.
* Demonstrate a friendly and outgoing personality.
* Exhibit enthusiasm and flexibility, with the ability to work varied shifts, including weekends.
* Excellent communication skills.
* Strong attention to detail.
* Capability to handle busy situations and manage workload effectively.
Benefits:
* Professional training and development opportunities.
* Discounted accommodation rates.
* Annual Staff Appreciation Party and other Employee Recognition Events.
* Discounted rates with local businesses and third-party service providers.
* Heavily subsidized accommodation (subject to availability).
* Free meals on duty.
* Complimentary dry cleaning of business attire.
* Recommend friend and family bonus scheme.
* Two paid volunteering days each year.
* Holiday allowance increasing with length of service up to 25 days.
* Hotel-based recognition incentives.
* Free access to Employee Assistance Programme.
Join us in this incredible new opportunity!
We are an equal opportunities employer. The successful candidate must be legally eligible to work in Ireland.