We are recruiting for our client who are seeking an experienced and energetic Food & Beverage Duty Manager to join their vibrant and dynamic team.Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.This is an exciting opportunity for a hospitality professional who is passionate about delivering exceptional guest experiences across both food and beverage operations.The successful candidate will play a key leadership role in overseeing the smooth running of operations.This role requires full flexibility, with availability for both daytime and evening/late-night shifts, including weekends.Key Responsibilities: Operational Leadership Oversee all food and beverage operations, ensuring seamless co-ordination between bar and floor teams.Maintain the highest standards of service, presentation, and operational efficiency at all times.Lead service during busy periods, supporting both restaurant and bar operations as required.Team Leadership & Support Supervise, manage, motivate, and support team members.Provide on-shift coaching and guidance to ensure a positive, productive work environment.Assist in training new team members in service standards, operational procedures, and guest service excellence.Guest Experience Ensure every guest receives exceptional service, whether dining or enjoying drinks.Handle guest queries, feedback, and complaints professionally and promptly, ensuring swift resolution.Service & Operational Standards Ensure consistency in all service standards.Monitor food quality, beverage presentation, and overall guest satisfaction during service.Co-ordinate with kitchen and bar teams to maintain smooth communication and timely service flow.Health, Safety & Compliance Uphold all health, safety, hygiene, and HACCP standards across food and beverage areas.Ensure that all team members adhere to all legal requirements, including licensing laws and food safety regulations.Cash Handling & Administration Oversee end-of-shift cashing up, financial reconciliation, and reporting.Monitor stock levels and report shortages or discrepancies to management.Communication Communicate clearly and effectively across departments, ensuring all teams are informed and aligned.Display the necessary skills to ensure a seamless service is provided across beverage & dining operations.Candidate Requirements Experience: Minimum of 3-5 years experience in a hospitality supervisory or management role, ideally within a combined food and beverage environment.Food & Beverage Knowledge: Strong understanding of operations, and guest service standards.Leadership Skills: Ability to lead, motivate, and support diverse teams in a busy environment.Customer Focus: Passionate about delivering exceptional service and memorable guest experiences.Communication: Excellent interpersonal and communication skills.
xsokbrcOrganisation: Strong multitasking skills and the ability to remain calm under pressure.