Job Overview:
The Care Coordinator Hospital Liaison plays a pivotal role in ensuring a seamless patient experience. Key responsibilities include greeting and welcoming patients, offering support and assistance as needed, and providing direction to relevant departments.
Key Responsibilities:
* Greeting and Welcoming:
* Patient Support:
* Communication Skills:
For this position, strong customer service skills, excellent communication and interpersonal skills are essential for effective interaction with patients, doctors, and hospital staff.
Required Qualifications & Experience:
A minimum of 12 months experience in a similar role is required, along with a Business/Secretarial Qualification and excellent working knowledge of Microsoft Office.
Additional Requirements:
* Manage enquiries
* Distribute post
* Work with facilities teams as required
We are seeking an individual who can work efficiently in a fast-paced environment, maintaining confidentiality and data protection while organizing multiple tasks.
Benefits:
This role offers the opportunity to develop your skills in healthcare systems and gain valuable experience in patient support.