Role Overview
The Reception Supervisor will support the smooth running and objectives of the Front Office department, supervise day-to-day operations, and ensure memorable guest experiences.
Responsibilities
Be a people's person and make each day fun and engaging for the team!
Work well in a fast-paced environment.
Coach and train new team members.
Bring solutions to the table and think on your feet.
Be dependable, and a reassuring influence for both guests and the team.
Have top-notch organisational skills.
Benefits
Special rates on Leonardo Hotel rooms across the UK & Europe
Company-wide recognition scheme: you could earn vouchers to spend on high street shops
Talent referral scheme
Thank You Week: ice cream trucks, yoga classes and more
Wellbeing calendar
Ongoing job-related training programmes with clear paths for progression
Diversity and Inclusion
We're committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are.
Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Equal Opportunity
We are a Disability Confident Employer and a member of the Valuable 500.
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