Service Engineer
Salary: €40,000 – €45,000 + overtime
Location: Nationwide (Republic of Ireland)
Type: Full-time, Permanent
My client is a well-established manufacturer of heating and appliance products with a strong reputation for quality and customer service. They are seeking a Service Engineer to carry out warranty work, servicing, and repairs across the Republic of Ireland, supporting both customers and retail partners.
The Role
The Service Engineer will be responsible for diagnosing faults, carrying out repairs, and completing annual servicing on a range of heating appliances. This is a field-based role covering a defined territory, with regular travel across Ireland and occasional overnight stays required.
You will act as a key point of contact for customers, ensuring all work is completed safely, professionally, and efficiently while maintaining high service standards.
Key Responsibilities
+ Carry out warranty repairs, servicing, and maintenance of gas, electric, and solid fuel appliances.
+ Diagnose faults and complete repairs in a timely and cost-effective manner.
+ Perform annual servicing and chargeable repair work for customers and retail showrooms.
+ Identify whether faults relate to manufacturing, installation, or user issues.
+ Accurately document service visits, work completed, and faults identified.
+ Return faulty parts for inspection and testing when required.
+ Ensure all work is completed in line with relevant safety regulations and best practice.
+ Issue safety notices where necessary and escalate concerns appropriately.
+ Maintain professional customer relationships and provide excellent service at all times.
+ Support training events and attend occasional meetings or training sessions, including travel to the UK when required.
+ Maintain company vehicle, tools, and equipment in good condition.
Skills & Experience Required
+ Proven experience servicing heating appliances or similar field-based mechanical or electrical equipment.
+ Full driving licence.
+ Registered Gas Installer (RGI) certification for the Republic of Ireland, or relevant experience within the heating industry.
+ Strong fault-finding and diagnostic skills.
+ Customer-focused approach with excellent face-to-face communication skills.
+ Confident in discussing service work and payments with customers.
+ Good organisational skills and attention to detail when completing reports and documentation.
+ Basic IT skills, including email and standard office software.
Desirable
+ Electrical safety or safe isolation training.
+ Solid fuel certification or related installation qualifications.
+ Experience working in domestic appliance servicing or the heating industry.
What’s on Offer
+ €40k–€45k salary plus overtime
+ Company van, tools, test equipment, laptop or tablet, and phone provided
+ Field-based role covering the Republic of Ireland
+ Opportunity to work with a respected and established manufacturer
+ Structured training and product development opportunities