Hotel Duty Manager Position
CareerWise Recruitment is seeking an exceptional individual to fill the role of Hotel Duty Manager on behalf of a luxurious Five Star Hotel located in Kerry.
The successful candidate will be responsible for assisting the management team in effectively managing the day-to-day operation of the hotel.
This hands-on role involves daily duty management (DM) /manager on duty (MOD) shifts to support the Hotel Manager and ensure the hotel operates in a highly professional and effective manner.
The role requires ensuring that each department team operates in accordance with the hotel's operating standards as laid down by the hotel management and those of an international five-star resort property.
To achieve budget profits, the role is responsible for ensuring business plans, budgets, and sales & marketing plans are followed by each department on shift.
To maximise revenue, effective management and support of the hotel's operations on shift are crucial.
The ideal candidate will have a collaborative team role with all management and department heads to ensure the smooth running of the hotel at all times.
The job requirements include working shifts including early and late shifts, weekends, and public holidays.
* To have an in-depth understanding of 5 service standards and company policies & procedures.
* To oversee daily activities within the hotel.
* To ensure excellent customer service and care, dealing with any complaints timely, effectively, and efficiently.
* To work closely with Departmental Managers and provide support in the operation of the hotel.
Requirements:
Previous experience in a similar role in a busy 4/5 star hotel environment is essential.
A hotel and catering management qualification or a management programme apprenticeship is required.
Previous experience in hospitality with front office, guest services, and food and beverage department experience is necessary.
Excellent interpersonal and communication skills are required.
A full driver's license is essential.
Fluent English, both oral and written, and full legal status to work in Ireland are required.
Contact Information:
CareerWise Recruitment has offices across Ireland. Please contact us for further details.