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Senior service manager

beBeeFinancial
Service manager
Posted: 13 December
Offer description

Job Title: Grade V Staff Officer

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About the Role

The Grade V Staff Officer position combines managerial and administrative responsibilities, ensuring efficient service delivery and effective team management in a client-focused environment.


Main Responsibilities & Requirements

1. Service Delivery & Administration: Manage area of responsibility efficiently, meeting deadlines and service standards. Maintain accurate, confidential records and archives.

2. Finance Management: Knowledge of financial concepts (e.g., accounts, cashbooks) and ability to make informed financial decisions.

3. Customer Service: Promote a customer-focused environment; treat service users and stakeholders with dignity and respect.

4. Staff Management: Supervise, support, and promote the wellbeing of staff. Manage performance and workload distribution within the team.




Why This Role?

This role is ideal for those who enjoy working in a fast-paced environment and are able to manage multiple tasks effectively. You will have the opportunity to develop your skills and experience in a supportive team.

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