Description
Experienced Receptionist – 4* Grand Hotel, Malahide
The iconic four-star Grand Hotel Dublin in the heart of Malahide, is a unique seaside retreat while also being convenient to the attractions of Dublin City Centre, just 15 minutes from Dublin International Airport and 5 minutes from the M50/M1 motorways.
Featuring 203 luxurious bedrooms decorated in a contemporary yet classic style with many boasting stunning sea views.
Experience dining at Coast, the Grand Hotel's seafront restaurant, showcasing the very best of fresh, local produce.
Skills and attributes
Fast-Paced, Independent Thinker
Organisational skills
Responsibilities
To greet guests in a warm and friendly manner outlining the facilities of the Hotel
Check in and out guests efficiently and professionally using Opera Cloud.
Advise all Departments of any special requests by guests i.e. dinner reservations, ordering taxis, room service etc.
Correctly post all charges to the individual guest rooms
Inform the Duty Manager of any guest queries, complaints or suggestions
Handling safe deposit for guests, also dealing with foreign exchange and monies at the Desk
To oversee that all Departmental floats are signed in and out in the correct manner
Attend all Departmental and Hotel training courses and meetings as required
To pass over correct and detailed information to the following shift 'pass-over';
To update Opera on serviced and out of service rooms by liaising with the Accommodation Department;
The ideal candidate
Would have good knowledge of Opera PMS- Ideally Opera Cloud version
Would have at least 2 years experience in a busy Hotel reception
We are seeking an enthusiastic, motivated and hardworking individual with a strong commitment to quality, high standards, service and customer care.
Excellent attention to detail is required as well as excellent interpersonal and communication skills along with the ability to work within a team environment.
Perks
Flexible working conditions
Meals on duty
Complementary Staff parking
Free membership of Arena Leisure Centre
Staff recognition & awards
Family and Friends discounted rates in FBD Hotels in Ireland and Spain
Grand Hotel Malahide is an Equal Opportunity Employer
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