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Bauer Media Audio Ireland is seeking a Support Service Technician to join their technology team in Dublin, reporting to the Support Service Lead.
As the Support Service Technician, you will be working across Bauer's renowned brands including Today FM, Newstalk, 98FM, Spin, Red FM, Beat, iRadio, and Goloud.
As part of the multidisciplinary team, the technician will deliver excellent support services for staff and customers, collaborating with third-party support partners to identify and resolve issues when necessary. The technician will also undertake special projects as required.
This is a full-time permanent position where you will work from our office in Dublin.
About Us
Bauer Media Audio Ireland is the country’s largest commercial radio group with eight radio stations including the national stations Today FM and Newstalk, two SPIN youth stations in Dublin and the South West of Ireland, iRadio across the North East and North West, 98FM in Dublin, Beat in the South East and Red FM in Cork.
We also operate Ireland’s leading digital sports brand Off The Ball, the aggregated listening platform GoLoud for radio, podcasts and music, audioXi, Ireland’s largest digital audio advertising exchange and Media Central, the leading media sales house in Ireland.
What you’ll be doing:
* Working with our multidisciplinary team to deliver excellent support service for staff and our customers.
* Working with 3rd party support partners to identify and resolve issues where required.
* Providing hands on support across: O365 Tenant, AD Admin, Backup Service, Broadcast Systems and Studios and office spaces
* Undertaking special projects as required
If the following traits sound like you, you might be the right person for the job:
* You have excellent technical aptitude and troubleshooting skills.
* You can quickly grasp new tools, systems, and technologies.
* Have a logical and solution-focused approach to technical challenges.
* You are a strong customer-focused communicator with excellent interpersonal skills.
* You have the ability to clearly articulate complex technical problems.
* Hands-on troubleshooting experience relating to Office PC's, Printers, Studios is an advantage.
* IT Certification preferred (Microsoft Certified, CompTIA A+, CCNA etc)
Before applying, make sure you tick the following boxes:
* Eager to learn
* Team Player with a collaborative mindset
* Strong Technical Aptitude
If you have the skills desired for this exciting opportunity, make sure to apply by Monday 26th May as applications submitted after this date may not be considered.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Production
* Industries
Media Production
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