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General manager

Galway
NRG Health & Fitness / Xpress
General manager
Posted: 27 November
Offer description

NRG Health & Fitness, Irelands leading health and fitness provider for over 20 years, is seeking an experienced and motivated General Manager to lead the team at NRG Knocknacarra, Galway.As General Manager, you will be responsible for the overall leadership and day-to-day operations of the club. You will ensure a safe, efficient, and customer-focused environment while driving performance across membership, fitness services, and team development.*Key Responsibilities:*This is a Senior Management position within a busy leisure centreThe ideal candidate must have previous management experience in the areas of leisure, hospitality or retailTake full ownership of the daily operations of NRG KnocknacarraMust be sales orientated, and target drivenEnsure full compliance with Health & Safety policies, cleanliness, and hygiene standardsProvide strong leadership and be a role model for professionalism and exceptional customer serviceEffectively handle member and guest enquiries, feedback, and complaintsManage club inventory, ordering, and budget controlBe knowledgeable and experienced in pool plantOversee cash handling and PCI complianceSet and deliver on sales and membership growth targetsCollaborate with company directors on marketing strategiesFoster a culture of teamwork, communication, and shared accountabilityRecruit, train, and manage staff schedules and performance in line with business needsDeliver a selection of fitness classes and maintain a visible presence on the gym floorOversee specialist operational areas including Health & Safety, Audit Readiness, Maintenance, Administration, and TrainingPossess the drive and initiative to identify and solve problems and enhance operations*Ideal Candidate Profile:*Proven general management or senior leadership experience in a fitness or leisure environmentProficient in Microsoft Office and leisure CRM/membership platforms (e.g. Gym Sales, Perfect Gym)Strong leadership, problem-solving, and interpersonal skills*Benefits:*Competitive salary (OTE & DOE)Gym membershipOn-site gym and parkingBike to Work schemeCompany eventsOpportunity to lead and grow with a respected fitness brand*To Apply:*Apply today with your CV and cover letter and join the NRG team proudly shaping Irelands fitness community for over two decades.*Skills:*People Managment, Rostering, Time Point, Admin*Benefits:*Gym membership On-site parking

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