Here at Three, we've done things differently since day one.We're a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it. When these things combine, phenomenal things happen. We encourage our employees to face their weaknesses, to really open themselves up to new tasks and projects in a super-charged and rich learning environment. We want you to become the best version of yourself.Join us as a Employee Relations SpecialistThe Employee Relations Specialist is responsible for providing expert judgement and advice to line managers, employees and HR colleagues regarding a broad range of matters ensuring a positive employee experience and adherence to company policies. This role is accountable for end to end management of cases across the business and for identifying and implementing improvements in employee relations matters.What else is involvesCase management including disciplinaries, grievances, performance management, absence, and bullying & harassment complaints.Serve as the first point of contact for employee relations queries and issues, providing expert guidance on company policies, employment law, and best practices.Respond to queries within SLA and support the team in the completion of all activities related to case management.Develop, review, and update HR policies, procedures in line with legislation and best practice.Advise and coach managers on ER issues, ensuring that they understand their legal obligations and are equipped to manage their teams effectively.Analyse employee relations data, identify trends and recommend solutions to improve process, culture and performanceOwn and drive individual projects and activities focused on reducing ER issues whilst developing a culture of increasing line management empowerment.The skills we are looking forProven experience in a similar roleDemonstrated background providing expert advice and judgement to line managers on policy application to include disciplinary, grievance, absence and performanceComprehensive knowledge and understanding of Irish employment legislation, its interpretation and implementation, and of employment practices specific to Ireland.Skilled at using effective listening, probing and investigatory skills to handle complex, sensitive enquiries and conversations with discretion, composure and compassionProactive and solution-oriented approach.Strong attention to detail and ability to deliver on timelines as required.Proven ability to build strong partnerships and work collaboratively with stakeholders across the business and HR colleagues.Excellent communication, negotiation, and conflict resolution skills.Benefits of Working at ThreeFlexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our Dublin head office location (3 days per week office based).Competitive salary, annual performance bonus & pension contribution25 days holidays plus 2 company daysAnnual Leave buy or sell (buy or sell up to 5 days AL each year)Healthcare Insurance through our flexible benefits programmeLife assurance, phone & laptop, subsidized canteenAccess to learning & development toolsFree on-site parkingYou may think you know us, but we're full of surprises. Intrigued? Join us andBe Phenomenal. Apply now at: #JobsAt Three, we are committed to equity, diversity and inclusion. As Ireland's largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not 'tick every box' in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please applyIf you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email Apply now at Three, a Phenomenal career awaits