Job Description
What you will do
Johnson Controls is a smart buildings company. We provide complete hardware and software solutions to make buildings safer, more comfortable, and more efficient.
Our Technical Writing org consists of 60+ writers at all experience levels. We do more than just write. As a uniquely large technical communication department, we have built our own DocOps processes: authoring tooling, publishing platform, CCMS, style guide, review/editing, illustration, patents. The majority of our content is authored in DITA XML but we also support other authoring tools such as InDesign, Framemaker, and Madcap Flare.
The Technical Writing org has a track record of innovation within the company. We have won innovation competitions and had several patents granted.
How You Will Do It
1. Creating content for a business unit supporting program releases under the guidance of more senior team members
2. Working closely with teams of engineers, developers, product management, marketing across the world
3. Creating content in DITA XML and content management systems
4. Creating technical illustrations
5. Providing DocOps support. You will have the opportunity to support one of our process teams.
What We Look For
* Ability to work from the Cork office three days per week
* Educational background in English, Journalism, Technical Communications, Languages, Software & Hardware Engineering, Multimedia, or Science
* Excellent communication and interpersonal skills. You will be working closely with the development and product management teams
* Ability to plan your workload and multi-task
* Technical illustration skills: Photoshop and Illustrator or similar
Desired Skills
* Experience with topic-based writing, preferably DITA XML
* Document control and revisioning in content management or version control systems
* Technically skilled. Knowledge of scripting languages, APIs, SQL is desired.
What We Offer
* Welcoming, collaborative, and connected work culture, access to Employee Assistance Program (EAP), hybrid working, health care, pension scheme, paid maternity/paternity, employee education, sports & social club, and many more
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