Role - Business ManagerLocation - Brown Thomas, Grafton StreetHours - 40 hoursSalary - starting from €22.25 per hour plus competitive commission structure Are you ready to rethink your routine? We're looking for a Business Manager to join our sparkling Grafton Street team. This role will report into the Regional Manager and be responsible for the day to day running of our Grafton Street counter. A Trinny London Artist is the true heart of where everything happens. You'll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare. You'll do this by combining your next-level artistry skills with impressive product knowledge and a passion for people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you're talking to.Welcome to Trinny London Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.We live by three core values: bring fearless passion, act with smart intent and all wear yellow together. We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.The Role Your daily to-dos might look like this:Lead your team from the front by:Achieving your own targetsImproving your product knowledge and remaining up to date with beauty trendsConducting appointments and elevating your artistryAlways demonstrating a customer-centric approachManage the daily, monthly and quarterly running of your counter, creating business plans to ensure the success and smooth-running of your businessComplete and distribute rotas, as well as logging payroll, sickness, holidays, 121 notes, ROCs and RTW checks to our HR system, TamigoOversee the execution of inventory checks, stock counts and visual merchandisingAccurately follow health and safety proceduresUtilise retail management and team meetings to feedback on you counter's performanceEnsure that your team and counter are meeting business objectives, targets and KPIs, and addressing any underperformance, seeking support from the Training Team or your Area Manager where deemed necessaryMotivate your team to continually strive to improve their artistry, product knowledge and performance, utilising the education and training team and resourcesConduct weekly 121s and monthly reviews, championing your team's ambitions to progressIndependently address any performance, attendance or conduct issues in line with Trinny London expectations, utilising the appropriate procedures and support, escalating when necessaryRequirementsThe essential skills and experience required to succeed in this role are:Experience leading a team (minimum of 5 people), ideally within the luxury sector Passionate for makeup and skincare Proven experience leading a team to success within the retail industry Adaptable and confident with an ever-changing environment Positive and can-do attitude Strong communication and mathematical skills Comfortable working towards and exceeding KPIs Punctual and organised We always love to hear from anybody interested in the Trinny London team Although we are looking for the essential skills listed above for this role, we're always keen to hear from ambitious individuals looking for their next challenge.BenefitsWe want to provide our customers with the tools and confidence to be their best, and we do this for our team too through our benefits:Welcome Trinny London Starter StackCompany discount for yourself and your friends and family Competitive commission structure Bookado (activity membership service)T-Parties = summer and festive celebrationsRewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)Equal OpportunitiesWe celebrate diversity within our customers, our products, and within the teams we build. We champion inclusivity and giving everyone a chance to be the best versions of themselves.We are committed to equality of opportunity across the company and welcome people from all backgrounds, with their unique perspectives, ideas and experiences. #IRE