We are currently recruiting for a Full-Time Experienced Hotel Receptionist to join our team. Our hotel is a 140-bedroom resort set on 180 acres of landscape, gardens and ancient woodland.
This family-owned and managed estate offers a tranquil spa, an 18-hole championship golf course and a world-class culinary experience. We have been certified as Great Place to Work 2025, Best Workplaces in Hospitality 2025, and Romantic Hotel of the Year at the Irish Hotel Awards.
Our team members are the heart of our hotel and the core of our success. We believe that by creating a positive and supportive environment, we can deliver outstanding service to our guests. Our mission is to provide exceptional guest experiences through excellent service integrity while ensuring that every guest feels valued safe and at home.
Job Title:
* Hotel Receptionist
Reporting To:
* Reception Manager
The Role:
To undertake front-of-house duties including meeting greeting attending to needs answering inquiries over phone ensure superb customer service experience operate cash handling procedures according company policy receive guests warmly attend inquiries inform about services accommodation rates make reservations answer cancellations maintain orderliness arrange documents keep clean report maintenance issues malfunctioning appliances assist with complaints effective courteous manner find solutions deal general office tasks correspondence emails filing switchboard run reception smoothly update room prices special offers accurate information.
Skills & Requirements :,