Operations Manager
Leads and enhances services, including catering, DOC and GXP cleaning, and security teams.
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About the Role
Seeks a dedicated Operations Manager to make a significant impact in a dynamic environment.
Key Responsibilities
* Ensures top-tier service delivery across various lines.
* Drives service excellence and maintains strong customer relationships.
* Maintains a safe, compliant environment and addresses any issues promptly.
* Oversees subcontractors for services like pest control and groundskeeping.
* Ensures robust financial performance and compliance with health, safety, and legislative standards.
* Collaborates with SME support teams in finance, health and safety, quality, and HR.
* Assists in developing business strategies aligned with client needs.
* E nsures consistent governance at each site.
Qualifications
* Experience managing large sites with multi-disciplined teams.
* Strong client relationship and people management skills.
* Ability to develop commercially viable solutions.
* Capability to manage multiple workloads in a dynamic environment.
* Proficiency in financial and commercial information.
* Excellent communication and interpersonal skills.
* Self-motivated and able to work independently.
* Proven ability to lead business change programs.
* Innovative mindset with a 'can do & improve' attitude.
About the Company
A leading facilities provider operating in 55 countries, serving over 100 million consumers each day through their unique combination of On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services.