Job Overview
Lead a team responsible for delivering exceptional wellness experiences. Your key objective will be to oversee and manage all wellness activities and treatments within the facilities, ensuring customer satisfaction.
This role is ideal for someone who can provide exceptional customer service and care while effectively managing spa operations and staff.
Key Responsibilities:
* Direct and motivate spa staff to deliver outstanding customer experiences.
* Develop business strategies to meet customer standards and preferences.
* Train and mentor therapists to industry standards, enhancing their skills and knowledge.
* Oversee the financial aspects of the spa and therapy business, including budgeting and financial management.