We are seeking a dedicated and driven MES Support Engineer to join our team in Cork. The role involves implementing System/MES recipe changes and managing day-to-day issues with Electronic Batch Records, Weigh and Dispense, and Equipment Management modules on the Emerson Syncade MES solution.
Responsibilities
* Maintain the incident queue in Service Now and resolve issues in a timely manner.
* Initiate and implement change control activities according to quality standards.
* Investigate and troubleshoot problems, determining solutions or recommendations for changes and improvements.
* Prioritize support activities in line with project schedules.
Requirements
* A minimum of 3-5 years of experience supporting IT applications, including troubleshooting, incident management, and change controls.
* Experience implementing changes in a GMP environment.
* MES Recipe Authoring experience.
* Knowledge of programming and Visual Experience.
* Configuration management and deployment of developed code expertise.
* MS SQL server experience.
About Cognizant
Cognizant is a leading professional services company transforming clients' business, operating, and technology models for the digital era. Our industry-based consultative approach helps clients envision, build, and run more innovative and efficient businesses.
At Cognizant, we prioritize employee care and offer opportunities for career growth, professional development, and education. We provide comprehensive compensation, benefits, and wellness packages to ensure your success and well-being.