We are seeking an accomplished Senior Customer Service Representative to join our team. This is an exceptional opportunity for a professional with a strong customer service background and leadership skills.
The role involves working as part of a dynamic customer service team, fostering a positive and productive work environment. Key responsibilities include developing strategies to enhance customer satisfaction, handling escalated inquiries, and collaborating with other departments to ensure seamless service delivery.
Requirements:
* Third-level education in Business or related field
* Proven experience in customer-facing roles
* Strong leadership and team management skills