PORTWEST, a leading global manufacturer of safety wear, workwear and PPE is currently seeking applications for the position of Salesforce Product Owner in either Westport, Co. Mayo or Thurnscoe, South Yorkshire on a permanent basis reporting to Business Analyst/Change Manager. Founded in 1904, Portwest has become one of the fastest growing workwear companies in the world currently employing over 5,100 staff worldwide. With 1400 styles across more than 20 ranges, we design, manufacture and distribute market leading workwear, safety wear and PPE in fully owned production facilities.
We're on a mission to become the world's most requested PPE and Safety Wear Brand.
JOB SUMMARY:
We are looking for a hands-on Salesforce Product Owner to optimise and evolve our Salesforce CRM platform. You'll be responsible for the configuration, governance and continuous improvement of the system.
Working cross-functionally with stakeholders in Sales, Marketing and Customer Services to support and enhance business processes, and to deliver value across the organisation.
KEY RESPONSIBILITIES:
* Own the Salesforce roadmap, backlog and prioritisation in alignment with the business goals
* Identify areas of improvement and lead initiatives to enhance CRM functionality, data quality, performance, and user experience
* Serve as the bridge between business users and technical teams; gather and refine requirements, define user stories, and manage the product backlog
* Collaborate with Admins, Developers, and Integration partners to deliver solutions on time and on budget, ensuring functionality is tested and validated
* Stay informed of Salesforce releases and ecosystem changes; manage relationships with third-party tools and vendors as needed
* Champion data quality, integrity, and governance across Salesforce. Partner with analytics teams to deliver actionable insights and dashboards
REQUIREMENTS:
* 2+ years' experience working as a Product Owner / Product Manager in cross-functional teams
* 3+ years' experience in Salesforce
* Familiarity with MuleSoft integration platform
* Strong communication skills, verbal and written.
* Problem solving and analytical thinking
* Collaborative teamwork approach
* Excellent organisational skills and attention to detail
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COMPANY AWARDS
* Great Place To Work 2024
* Best Workplaces 2024
* Ibec Leading in Wellbeing Top 100 companies 2021
Applicants must have a right to live and work in the relevant jurisdiction.
Portwest is an equal opportunity employer. All applicants will be considered for employment without attention to age, gender, race, religion, sexual orientation, civil status, veteran status, family status, disability status or membership of a minority group.