Assists in translating business strategy into work programs and processes for an assigned customer account(s) (Business Unit). May provide guidance to lower-level positions while gaining extensive knowledge and skills through education and experience to manage a customer relationship. Works independently on difficult assignments that are broad in nature requiring originality and ingenuity with minimal supervision or review. Provides comprehensive solutions to complex problems. Results are evaluated at agreed upon milestones for effectiveness in achieving specified results. Extensive contact with internal and external customers is required to obtain, clarify or provide facts and information.ESSENTIAL DUTIES AND RESPONSIBILITIES· Trains and gathers knowledge and experience to develop the business relationship over a 3-5 year period.· Manages a piece of the customer relationship (e.g., new product introduction, product line, transferring business to another Jabil site, materials management, etc.) through direct interaction with customers.· Prepares materials for Request for Proposal (RFP) responses.· Prepares commercial claims (e.g. excess and obsolete materials).· Contributes to the forecast & variance process in Company’s financial system.· Assists the Business Unit Managers in day to day business needs and workcell management.· Supports Quarterly Business Review (QBR) process.· Supports continuous improvement initiatives.· Provides indirect leadership to more junior positions on team (e.g., Customer Service Administrators, etc.)· May perform other duties and responsibilities as assigned. KNOWLEDGE REQUIREMENTS· Developing leadership skills with ability to influence and negotiation with director level stakeholders· Solid project management skills.· Strong knowledge of global and regional logistics operations and industry.· Strong proficiency in determining logistics requirements to enable company’s business goals and objectives with ability to devise and implement strategy to achieve targets.· Strong financial and analytical ability. Proficiency in managing business analytics to determine optimum company footprint.· Strong knowledge of international direct and indirect taxes as well as global customs regimes.· Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.· Strong and convincing communication skills.· Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.EDUCATION & EXPERIENCE REQUIREMENTS· Bachelor's Degree required. Degree in Engineering, Finance/Accounting, or Business Management preferred.· 5-8 years year’s work-related experience required, preferably in Financial or Manufacturing Operations fields.· Qualification of Master’s and or project Management qualification is desirable.