About the Role
We are seeking an experienced AV Engineer with strong expertise in Microsoft Teams Rooms (MTR) and enterprise-grade audiovisual systems. In this role, you will be responsible for ensuring seamless operation, configuration, and troubleshooting of meeting room technologies, enabling smooth communication and collaboration across the organization.
Key Responsibilities
* Configure, deploy, and maintain AV hardware, including Logitech, Poly, Crestron, Biamp, Q-SYS, and display systems.
* Integrate AV equipment with Microsoft Teams Rooms to provide reliable video conferencing experiences.
* Monitor AV system performance, proactively identifying and resolving issues.
* Provide hands-on, real-time troubleshooting of AV problems in meeting and collaboration spaces.
* Perform firmware updates, upgrades, and system optimization to maintain high availability.
* Collaborate with IT teams, facilities, and third-party vendors to ensure seamless AV operations.
* Deliver training, user support, and documentation to enhance end-user adoption of AV technologies.
Required Skills & Qualifications
* 5+ years’ experience in AV engineering, AV support, or related technical roles.
* Hands-on experience configuring and supporting enterprise-grade AV systems (Logitech, Poly, Crestron, Biamp, Q-SYS).
* Strong knowledge of Microsoft Teams Rooms (MTR) setup and integration.
* Ability to troubleshoot and resolve AV issues quickly with minimal disruption.
* Experience with monitoring tools and performance diagnostics for AV technologies.
* Excellent communication and collaboration skills, with the ability to support both technical and non-technical users.
Nice to Have
* AV certifications (e.g., Crestron, Biamp, or Q-SYS certified).
* Experience in large enterprise or global organization AV environments.
* Familiarity with IT infrastructure and networking as it relates to AV systems.
What We Offer
* Opportunity to support cutting-edge collaboration technologies.
* Work in a modern office environment with a strong focus on innovation and teamwork.
* Scope to enhance technical expertise and contribute to high-visibility projects.
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