Business Process Analyst / Program Manager VWe are seeking an experiencedProgram Managerto join a fast-paced, global operations team supportingtrust, safety, and content integrity initiatives. This role is ideal for someone with a strong program management background and experience incontent moderationor trust and safety operations. The individual will workcross-functionallyto supportoperational projects, process improvements, andday-to-day team managementwhile working closely with internal stakeholders.Sounds great What will my day-to-day look like?Deliver projects involving quantitative analysis, strategy development, and operational improvements with global cross-functional teams .Manage and improve day-to-day operations against quality and efficiency targets.Analyze operational data to identify trends and provide actionable recommendations.Build strong partnerships across teams to enhance workflows and processes.Support the handling of sensitive content, including potentially graphic or objectionable material.Assist in capacity planning, quality management, and project coordination .What do I need?Program management experience5–7 years of experience in operations, program management, management consulting, or a similar environmentContent moderation or trust and safety experienceExperience managing projects end-to-end across multiple stakeholders and functionsAbility to work with undefined issues requiring strategic thinking and problem-solvingStrong communication skills with technical and non-technical audiencesPreferred Qualifications:Experience with data tools such as SQL, SAS, TableauCross-functional (XFN) collaborationExperience in content moderation, trust and safety, or related operationsComfortable handling sensitive or graphic contentThis opportunity is an 11-month contract, fully on-site in Bellbridge, Dublin, paying up to €128,000 per annum (pro rata).To hear more about this position or to discuss your suitability, please apply todayIf you would like to know more about this role, you can reach me at You can also apply using the "Apply Now" button below.GDPR/Privacy Statement:By applying here you agree to RECRUITERS storing your CV in our secure applicant tracking system (ATS; Bullhorn). As your consultants, we are dedicated to helping you find a new job in your field of expertise and, equally, to keeping your personal information secure at all times. Your CV will not be sent to any third party without your consent. Your CV will not be sent to any third party without your consent