Parts Administrator Role Summary:
Key Responsibilities
* Raise sales orders, purchase orders, and invoicing to both internal departments and to customers.
* Process parts details onto system to provide information and pricing to enable effective ordering.
* Communicate regularly with broader team members to highlight any issues concerning parts identification and procurement.
* Establish and maintain excellent relationships with both customers and suppliers.
* Respond promptly to internal and external customers, knowing who to approach for additional support and assistance.
* Proactively contribute to departmental meetings, suggesting ways which will enhance the effectiveness and efficiency of administrative functions, system processes, and procedures.
Additional Tasks:
You will also be responsible for managing your time schedule and productivity, taking the initiative to establish progress with supplier orders and identifying when there is a need to chase or follow up. Additionally, you will process Field Service engineer spare parts returns, update warranty returns log, and communicate with service administrators to clear WIP.
Required Skills and Qualifications:
Ideal Candidate Traits
* Ability to develop and maintain excellent working relationships with all departments and team members.
* Effective communication skills to interact professionally and effectively with customers.
* Strong analytical and problem-solving skills to identify spare parts effectively via online factory resources across all divisions.
Benefits:
What We Offer
* Opportunity to work in a dynamic and supportive team environment.
* Chance to develop your skills and knowledge in the field of parts administration.