Workplace Service Leader
The Workplace Service Leader is a strategic position that oversees the operational management of workplace services, focusing on end-user devices and associated technologies.
Key Responsibilities
* Coordinate the delivery of workplace technology services, including deployment and patching of laptops, desktops, and mobile devices.
* Ensure the performance and quality of workplace services meet organisational standards and user expectations.
* Identify opportunities for service improvement and drive initiatives to enhance efficiency and align device-related services with business goals and user needs.
Requirements
* In-depth knowledge of Workplace / End User Device concepts, tools, infrastructure, and capabilities.
* Proven skills in device management and endpoint solutions for laptops and mobile phones.
* Strong vendor management skills, with experience managing third-party relationships.
About Our Organisation
We are a leading provider of building materials solutions that build, connect, and improve our world. We have market leadership positions in both North America and Europe, employing over 78,000 people across 28 countries.