Location:
On site / Oranmore, Co.
Galway, Ireland
Job type:
Permanent / Full-time
Sector and subsector:
Medical & Healthcare | Administration
Annual Fixed salary:
€34,******
Comfort Homecare is Ireland's largest family-run private homecare provider dedicated to delivering excellence in care for older people and individuals with disabilities.
We believe in a warm, person-centred approach to care for all our clients.
Our mission is simple: to put tenderness back into homecare.
A Client Care Coordinator
ensures clients receive high-quality care by coordinating services, managing schedules, and communicating effectively with clients, care teams, and healthcare professionals.
They also maintain accurate records, handle inquiries, and may assist with administrative tasks.
Key Responsibilities
Scheduling and Coordination:
Managing client care schedules, ensuring appropriate coverage, and adjusting schedules as needed.
Communication:
Acting as a liaison between clients, their families, care team members, and healthcare professionals.
Client Support:
Addressing client inquiries, concerns, and requests, and providing support and guidance.
Record Keeping:
Maintaining accurate and up-to-date client records, documentation, and care plans.
Quality Assurance:
Monitoring client care delivery and ensuring the highest standards of care are maintained.
Administrative Tasks:
Assisting with data entry, filing, report generation, and other administrative duties as required.
Skills and Experience
Communication and Interpersonal Skills:
Excellent ability to communicate effectively with diverse individuals, both verbally and in writing.
Organisational Skills:
Strong ability to manage multiple tasks, prioritise workload, and maintain accurate records.
Problem-Solving:
Ability to assess situations, identify problems, and implement effective solutions.
Computer Skills:
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
Healthcare Experience:
Prior experience in a healthcare setting or working with individuals in need of care is often preferred.
Requirements
One Touch Experience (desirable)
Office Administration
Flexibility to work occasional weekends as part of a supportive team schedule.
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