Job Title: Hub Spot Administrator (Temp, 6 months)
Reports to: Head of Revenue Operations
Location: Cork, Ireland (Hybrid)
Why Compliance & Risks?
At C&R, we are driven by a bold vision: enabling businesses to do the right thing, creating a cleaner, safer, and better world for everyone. Our mission is powered by cutting-edge technology and deep subject matter expertise, simplifying risk and regulatory compliance for our global customers. With our innovative platform, we empower businesses to confidently plan ahead, enter new markets, and protect their brands.
We are committed to transformation and agility through our "Skywalker" initiative—a rallying cry that fuels autonomous decision-making and accelerates the delivery of products that meet our customers' evolving needs. Our culture is built on trust, innovation, collaboration, and respect. We value diverse perspectives and foster an environment where everyone thrives.
Our promises extend to our people, customers, and the world. For our team members, we provide leadership opportunities, career growth support, and a workplace you’ll be proud to call home. For our customers, we deliver the most powerful platform backed by expert insights to help them succeed. And for the world, we empower global companies to create sustainable products safely and ethically in an ever-changing landscape.
Join us as we continue to transform compliance into a competitive advantage and make a lasting impact on businesses worldwide.
Purpose:
Compliance & Risks is seeking a HubSpot Administrator to own and optimize the HubSpot platform, supporting business growth and operations. You will collaborate closely with Sales, Marketing, Customer Success, Finance, and other cross-functional teams. Your main focus will be the administration, configuration, and ongoing management of our HubSpot instance, ensuring CRM integrity and adoption. You will work a hybrid schedule with time split between your home office and our Cork location.
Key Responsibilities Areas(KRAs):
HubSpot Platform Administration:
* Serve as the primary administrator and subject matter expert for the HubSpot platform.
* Manage day-to-day configuration, maintenance, and ongoing optimization of HubSpot, including user and role management, workflows, pipelines, and custom fields.
* Oversee CRM data quality, hygiene, and integrity to ensure accurate, meaningful information.
* Monitor system usage, user adoption, and data compliance; proactively identify and resolve issues.
* Document and maintain business processes and workflows within HubSpot; deliver training to team members as required.
* Support go-to-market teams by implementing and enforcing processes within HubSpot and integrating related tools (e.g., ZoomInfo, LinkedIn SalesNav).
* Stay updated on new HubSpot features, recommend improvements, and drive system enhancements aligned to business needs.
* Assist in managing connections between HubSpot and other business-critical technologies.
Reporting, Analytics, and Process Improvement:
* Generate and maintain standard and ad-hoc reports from HubSpot for daily, weekly, monthly, and quarterly business reviews.
* Provide basic analysis and insights related to sales pipeline, client engagement, bookings, and revenue using HubSpot data.
* Support board meeting preparation with relevant HubSpot-based reports and dashboards.
* Analyze system processes and user adoption data; recommend changes to promote best practices and efficiency.
Experience and Qualifications:
* 3-5 years’ experience working within a CRM related role; direct experience with HubSpot is strongly preferred.
* Demonstrated expertise in HubSpot administration, including workflow automation, data management, and integrations.
* Experience with change management, user training, and process documentation.
* Strong analytical skills; comfortable pulling and presenting metrics/analysis from HubSpot.
* Creative, solutions-oriented, and detail-focused.
* Exceptional written and verbal communication skills.
* Proficiency with MS Excel and PowerPoint required; experience with other business intelligence tools is a plus.
* Outstanding attention to detail essential
Core Attributes for Success:
* Collaborative Mindset: Thrives in a team-oriented environment, values partnership, and demonstrates care and respect for colleagues to achieve shared goals.
* Fearless Flexibility: Approaches challenges with an open mind, learns rapidly from setbacks, and adjusts strategies to navigate dynamic circumstances.
* Results-Oriented Problem Solver: Tackles challenges with precision and determination, delivering measurable outcomes that align with company objectives.
Why You’ll Love Working Here
* Comprehensive Benefits: Enjoy a competitive salary, performance-based bonuses, health insurance, and a robust retirement plan. We also offer generous annual leave, company days, service days, and paid leave for new parents to support your personal and professional life.
* Wellbeing at the Core: Our wellbeing program and Employee Assistance Program are designed to help you thrive. From mental health support to promoting work-life balance, we prioritize your wellness.
* A Warm Welcome: Starting with a personalized welcome swag pack delivered to your door, you’ll be paired with a buddy and equipped with top-tier IT tools. Our detailed onboarding program ensures you feel empowered from day one.
* Growth Opportunities: We foster a learning culture where continuous learning and development are encouraged and supported. Our educational assistance program helps cover the costs of external training, empowering you to enhance your skills and pursue new knowledge without financial barriers.
* Inclusive and Collaborative Environment: Join a talented and diverse team that values inclusivity, collaboration, and innovation. Together, we’re shaping the future in a supportive, high-energy workplace.
* Flexibility for Balance: Benefit from remote working options and a flexible environment that promotes wellness and work-life harmony.
* Award-Winning Culture: We’re proud to have been recognized for our Flexible Working and Employee Wellbeing strategies—proof of our commitment to creating an exceptional workplace.
Our Commitment to Inclusion and Diversity:
At Compliance & Risks, we believe that diversity drives innovation and strengthens our ability to create a cleaner, safer, and better world for everyone. We are proud to foster an inclusive workplace where everyone feels valued, respected, and empowered to thrive.
We celebrate individuality and encourage every team member to bring their authentic self to work. As an equal opportunity employer, we ensure fairness and equity in all aspects of employment.
Join us in shaping a culture where collaboration, empowerment, and respect are at the heart of everything we do. Together, we’ll continue building a workplace that reflects the world we serve.
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