## IT TechnicianApplylocations: Limericktime type: Full timeposted on: Posted Todaytime left to apply: End Date: May 28, **** (13 days left to apply)job requisition id: R******## Bon Secours Health System has a rich history in Limerick, beginning with the acquisition of Barringtons Hospital on George's Quay in ****.
While the site has served the community well, its limitations led to our vision for a new, state-of-the-art facility to better serve the growing healthcare needs of the region.
## In ****, we took the next step towards this vision by breaking ground on the new Bon Secours Hospital Limerick in Towlerton, Ballysimon, with an investment of €190 million.
This new hospital is now open and provides advanced medical and surgical care in a modern, sustainable setting.
## As part of Ireland's largest private hospital group, Bon Secours Health System operates across the country, with over 4,000 staff members and a commitment to delivering compassionate, world-class healthcare.
This new hospital in Limerick forms a key part of our ongoing investment in healthcare infrastructure, supporting our mission to provide advanced medicine and exceptional care to our patients.
The hospital offers a wide range of specialist services, from cardiology to ophthalmology, and will play a pivotal role in enhancing healthcare provision in the Mid-West.
## We are still recruiting exceptional people to join our team as we continue to expand our services at our new state-of-the-art hospital.
## Click Here to learn more about working at Bon Secours Hospital Limerick.
**Exciting Career Opportunity!
****IT Technician (Limerick/Galway Hospital)****Full-time (35 hours per week) | 2-year fixed term contract with potential pathway to permanency****The Purpose of This Role:**Reporting to the Hospital IT Business Services Manager, the IT Technician will provide valuable support to all users of the Group's Information Technology Systems, enabling an enhanced IT culture across the Health System.This role, based in Limerick, involves providing IT support across the Limerick and Galway region.
The successful candidate will primarily work on site across both locations during the week to support operational needs and ensure effective collaboration with teams.
It offers a unique opportunity to make a meaningful contribution within Ireland's largest independent hospital group, where your expertise will play a key role in supporting and improving healthcare operations across the organisation.
**Candidate Criteria:**Qualifications* Leaving Cert* Certificate in IT Discipline**Key Responsibilities:*** Act as first level support and monitor the Limerick/Galway hospital IT helpdesk, to resolve all logged incidents as appropriate.
* Act as a user advocate and liaise between business/clinical users and IT technical staff.
* Develop a full knowledge of all Hospital Information Systems.
* Carry out standard PC Tech Duties, backups, data recovery and user admin (passwords, new users etc.).
* Apply security access for new and existing users on Domain and application systems.
* Build, troubleshoot and configure IT and Communications Hardware as required, following the procedure outlined in the respective IT installation documents.
* Install and configure software and drivers.
* Ensure security updates and patches are up to date on all hardware.
* Ensure IT security policies are followed and upheld at all times.
* Assist with new software installations in conjunction with the participation/knowledge of the Group Systems Administrator* Actively develop documentation for the IT knowledge base.
* Assist in the production/review of IT project documentation and Standard Operating Procedures.
* Monitor vendor SLAs and vendor logs that require IT staff/end users' response and follow up on them.
* Participate as a member of the IT on-call rota.
* Assist in resolving emergency issues that occur outside of normal working hours.
* Participate in scheduled system maintenance and upgrades outside of normal working hours as required.
* Ensure conformance to all IT SOPs and participate in training as required.
* Participate in IT projects as directed by your Line Manager/Head of Service.
* Role will be based in Limerick, however, travel to other sites is required.
**Essential Requirements:*** 3 years in a Microsoft Windows environment* Knowledge of Desktop support* Ability to work under pressure* Good Team player* Able to achieve targets**Desirable Experience:**Experience in user supportExperience of helpdesk systems*If you're a motivated and enthusiastic with a passion for excellence, we want to hear from you!
***To Apply:** Please submit your CV via workday by the 28th May ******Panel:** a panel may be formed from which future vacancies will be filled.
**Informal Inquiries: IT Business Services Manager Derek Kenrick** *********Bon Secours Health System is an equal opportunities employer.
Our values of Human Dignity, Compassion, Stewardship, Service and Integrity guide everything we do.
We are committed to fostering an inclusive and supportive workplace where all employees have the opportunity to thrive.
We welcome applications from individuals of all backgrounds, abilities and perspectives, and provide reasonable accommodations throughout the recruitment process.
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