Job Role
The Department Head plays a pivotal role in driving retail sales, with genuine accountability and ownership. As a people-first culture, we empower our leaders to mould their team's growth and enhance the customer experience.
Main Responsibilities:
Collaborate with management to support daily operations.
Lead a team of managers to maximise sales by establishing goals and objectives.
Provide superior customer service.
Drive personal development through digital learning and career pathways.
In senior management's absence, oversee store operations for the shift.
Key Requirements:
An assertive leader guiding the team towards delivering an outstanding customer experience.
Experienced manager with proven leadership skills.
Commercial perspective resulting in innovative thinking.
Capable of working in a fast-paced environment and making decisions.
Proactive nature with a determination to succeed.