Principal Outbound Product Manager, Deployment Technology
About the Team
Workday's Deployment Technology organization builds the platform, content, and intelligence that make it easier for customers to buy, deploy, and own Workday.
As we continue to scale globally, we are seeking a Principal Outbound Product Manager to accelerate awareness, adoption, and customer success across our deployment products.
About the Role
In this highly visible and strategic role, you will be the primary liaison among Product, Customer Experience, Partners, and Field teams – ensuring that innovations land simply, consistently, and with measurable customer impact across the worldwide ecosystem.
You will foster the deployment product portfolio, craft compelling product narratives, and drive scaled enablement that empowers customers and partners to deploy Workday faster, with higher quality, and with more predictable outcomes.
Drive Product Awareness & Market Engagement
Develop and implement outbound product strategies that elevate the visibility and understanding of Workday's deployment technologies across customers, partners, and field organizations.
Build streamlined, differentiated product narratives, messaging, and value propositions aligned to customer outcomes throughout the deployment lifecycle.
Partner with Marketing, Enablement, and CX to deliver high‑impact product launch materials, solution briefs, demos, and thought leadership.
Accelerate Adoption & Partner Success
Serve as the deployment technology product guide for Workday's partner ecosystem, ensuring partners understand how to adopt, configure, and scale usage of deployment products.
Compose and drive partner‑facing enablement programs, including training, certification inputs, reference architectures, and best‑practice guidance.
Influence partner behaviour through data‑driven insights, adoption metrics, and actionable recommendations to improve consistency and quality across deployments.
Customer & Field Engagement
Represent Deployment Technology in customer conversations, advisory councils, webinars, and industry events – deeply understanding pain points, opportunities, and deployment patterns.
Build high‑quality artifacts (roadmap briefings, FAQs, deployment guides, success stories) that equip field teams to articulate value and drive engagement at scale.
Develop a deep understanding of Field Services operating and business models; including staffing, delivery approaches, revenue mechanics, deployment economics, and global delivery patterns – to ensure our products land effectively in real‑world delivery environments.
Capture and synthesize feedback to inform product direction and amplify customer and partner needs back into product planning cycles.
Cross‑Functional Leadership
Partner closely with Product Managers, Engineering, Development teams, Content teams, and Customer Success to ensure alignment between product intent and market reality.
Support major releases and product transitions with clear, timely, and compelling outbound communication.
Champion consistent deployment practices across global markets, with a particular focus on supporting international growth and the medium‑enterprise segment.
About You
Basic Qualifications
8+ years of experience in product management, outbound product management, solution consulting, partner enablement, or equivalent strategic product‑facing roles.
Proven experience enabling partner ecosystems and driving product adoption at scale.
Solid understanding of Saa S deployment lifecycles, ideally within HR, Finance, or enterprise platform domains.
Other Qualifications
Exceptional interpersonal skills – able to translate technical capabilities into simple, compelling customer value.
Demonstrated ability to build trusted relationships across Product, Engineering, Partners, and Field teams.
Expertise in crafting customer‑ready content: presentations, demos, value narratives, enablement assets.
Comfort operating in a highly cross‑functional, fast‑paced environment with global stakeholders.
Outcome‑oriented mindset, passionate about measurable impact across awareness, adoption, and partner success.
Solid understanding of Field Services operating models – including delivery economics, utilisation, project lifecycle workflows, and how partners structure profitable and scalable Workday practices.
Experience with Workday ecosystems is an advantage.
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in‑person time and remote.
Our approach enables our teams to deepen connections, maintain a strong community, and do their best work.
Rather than a number of required days in‑office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role).
This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together.
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